Akeni Help Desk Assistant Enterprise IM

Akeni help desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact withcustomers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need toclick on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference;team based support that allows one operator to call upon another...

Tags: live support, enterprise im, corporate im, business im, live sales, web chat, chat, conference, notification, email, server, network, akeni,

ME Cluster RemoteNet

ME Cluster remoteNet is software that lets you work on another computer remotely... As well as being able to transfer files and alter system settings, this remote controlsoftware also lets you see the remote computer's screen on your own monitor... Controlling another machine, altering system settings, installing softwareand helping another user have never been so simple...

Tags: automation, pc remote control, tcp ip, tcpip, file, file transfer, pc anywhere, vnc, terminal server, transfer files, remote control,

CI Discovery Network Inventory

Comprehensive network inventory and computer auditing software for help desks and IT departments... Extensive hardware, software and system configuration data captured for bothworkstations and servers... Features include on-boardreports and a "Change Tracking" tool which easily identifies changes to a workstation between two audits...

Tags: network inventory software, network management software, it troubleshooting, asset management software, pc inventory software, pc auditing software, network auditing software, ,

AnswerTool

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never haveto worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customersatisfaction with clear, consistent answers. AnswerTool works with your existing email and CRM infrastructure to preserve your investment.This is a great tool for customer support, investor relations, interacting with...

Tags: email response management, frequently asked question, faq, to do list, help desk software, customer support,

SkyFex Remote Assistant

SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time.This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall andNAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

Tags: remote support, remote assistance, customer support, desktop sharing, helpdesk software, help desk, online collaboration, pcanywhere, remote desktop control, remote control, remote solution, remote support software, remote access, desktopstreaming, r,

MailCOPA Email Software

MailCOPA, simply the best email software available... Why? Not only is mailcopa easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user andmulti-machine capable...Award winning MailCOPA email software is ideal for business users who require powerful and flexible email handling...

Tags: help desk software, email client, email program, intervations,

Alchemy Network Inventory

Network Administrators use this tool to inventory computers in the corporate networks for the software and hardwareconfiguration, generate software licenses reports, etc. The program does not require the client module to be installed on each individualworkstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server. WithAlchemy Network Inventory you can not only build comprehensive detailed reports...

Tags: software inventory, hardware inventory, inventory tracker, data mining, cost of ownership, network management, help desk, help desk software, software license compliance, network information, software distribution, asset tracking, asset management,

ScreenTalker

One of the issues many customers are facing on the internet is immediate live assistance... screentalker can minimize response time and increase customer satisfaction... ScreenTalkerconnects online businesses and customers either real time chat or live voice...

Tags: livesupport, livechat, helpdesk, help desk software, live customer support, real time chat, instant message,

4D Keeper

4D Keeper is developed for automatic synchronization with exact-time servers... The program helps to be sure of your PC clock accuracy... Since the program works automatically, you will forget about setting time on yourcomputer... With the handy pop-up menu you cansynchronize your clock; open/close Main Window; open Settings Dialog Window; register your copy of 4D Keeper; read the help files and getprogram information

Tags: sync, synchronization, time, synchronize, adjust, exact, clock, windows,

LiveServiceDesk

POWERFUL AND AFFORDABLE live customer service SOFTWARE"According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questionsor resolve problems... No software to download or plug-ins to install...2 - Increase the profit of your sales by up-selling and cross-selling additional products that the visitor may not have thought of or initially seenon your website...

Tags: live help, live help software, live service software, live support software, customer service software, customer support software,


Searched for help desk software. Result Pages: (1 from 24): 1 2 3 4 5 6 7 8 9 10 [»]