Download Free/Trial Version Of LiveServiceDesk
POWERFUL AND AFFORDABLE live customer service SOFTWARE"According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questionsor resolve problems." (ZDNet 2002)LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questionsbefore visitors click to a competitor's site!Using an ordinary web browser, visitors can launch a chat session with the click of a button in any web page or html email offering liveservice. No software to download or plug-ins to install.Here's how LiveServiceDesk will help you grow your online business:1 - Close significantly more sales by instantly answering visitors' questions and showing them the products and services that meet their needs.2 - Increase the profit of your sales by up-selling and cross-selling additional products that the visitor may not have thought of or initially seenon your website.3 - Make potential clients feel comfortable taking the next step by instantly building trust and rapport through answering and asking questions.4 - Learn what your visitors are looking for so you can make changes to meet their demands.Some key features in:- Chat with multiple visitors from as many websites as you own through one application window.- Push the exact page, link, or picture that helps visitors make on the spot purchase, hiring or sign-up decisions.- Save time sending preset messages for common questions and special offers.- Transfer chats to a coworker if you are unable to help a visitor.- Allow visitors to 'leave a message' when you are unavailable or logged out of LiveServiceDesk.- Search chat transcripts for trends that can lead you to profitable changes in your products, services and website.- Automated setup and visitor window customisation, without HTML or programming knowledge, gets visitors chatting with you live in minutes.
Tags: live help, live help software, live service software, live support software, customer service software, customer support software,