Download Free/Trial Version Of 123 Live Help Chat Server Software
123 live help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter toone-to-one chat with website visitors, to promote sales with online customer support. It's Java chat serverand flash live chat client with cheapprice.123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for businessof any sizes.Features:*Real-time Text Chat123LiveHelp java server enables instant chat.*Web-based Client123LiveHelp flash client loads fast and is completely web-based, so the end users don't need to download any plug-in application to chatdirectly with staff.*One to One Chatbetween (potential) customers and agent.*Visitors Waiting in Queueto get the permission to chat with agent.*Chat Transferfrom one representative to another.*Canned AnswersAgent has predefined answers to serve clients more efficiently and eliminate typing repetitive answers.*Auto-detect Customer Languageand display interface language.*Member or GuestVisitors can choose to directly chat as guest, or register to keep his identity.*Multiple Chat RequestsOne agent can chat with multiple clients, multiple agents are also supported.*Push URLPush web pages to the visitor.*Custom UICustomizable client interface, and skin collection to choose the right style from.*Integrate External Databaseof your existing portal or forum.*Auto-detect User DetailsAuto-detect extensive visitors information including IP address and country, display summary in agent window.*Backend MonitorAdmin has overall power to monitor all the conversation that are currently in progress.*Sound Notificationon client login.*Department ManagementDepartment or channel can be added or removed, with this feature, you can even serve multiple websites at the same time.*Account Management*Search Transcripts
Tags: live support, live support software, live customer support software, online customer support software, live chat support, customer online support, online sales software, live chat,